NexPOS Operations Manual

Part 1 · NexPOS App

Holding a sale

Park a customer who has gone back for one more thing, serve the next person, then pick the sale back up.

Hold it

  1. With items in the cart, tap Hold.
  2. Type something you will recognise in Note (optional) — the prompt suggests a customer name or phone number.
  3. Tap Hold. The message Sale held appears, the cart empties, and a clipboard icon with a count badge appears in the top bar.

Bring it back

  1. Tap the clipboard icon in the top bar. The Held sales screen lists every parked sale with its note, item count, member, discount and total.
  2. Tap Recall to load it back into the cart — items, member and discount all come back — or Charge to go straight to payment.
  3. Tap Delete if the customer has walked out.
Held sales screen showing one parked sale with note Jane - 0211234567, five items, member AAA Test Member at minus 10 percent, total $22.20, and Delete, Recall and Charge buttons
Each held sale keeps its note, its member and its discount until you recall it.
Holding is a local park on this till. If Hold is missing from the footer, switch Hold sales back on under ⋮ → Preference → Layout.