NexPOS Operations Manual

Part 2 · Merchant Admin

Connecting payment accounts and devices

Owner task, done once. System settings separates connecting an account from offering it as a payment method, and you must do them in that order.

Bind the accounts

  1. Click System settings, then Binding — accounts & devices in the left column.
  2. On the TickTap card, the badge reads Connected once your wallet is linked and the account identifier is shown. Refresh re-reads the wallet balance; Disconnect unlinks it.
  3. On Card (Stripe via Supay), click Start onboarding and finish the identity checks on the Stripe page. The badge stays Not started until you do.
  4. On EzyPay, type your EzyPay merchant ID and click Save. The badge changes to Set.
  5. Fill in EzyPay — Kiosk only if you run a self-service kiosk, then click its Save.
System settings Binding tab with TickTap connected, Stripe not started, EzyPay set and EzyPay Kiosk not set
The blue banner is the rule to remember: binding is a prerequisite, not a payment method.

Turn the methods on

  1. Open Online payment and switch on what your e-shop checkout should offer — Card (Stripe) and TickTap QR.
  2. Open In-store payment and switch on what the cashier should see — Card reader (Supay), EzyPay and TickTap QR.
  3. With EzyPay on, tick which terminal methods appear at checkout: Card, EFTPOS, WeChat / Alipay, UnionPay.
A method you have not bound yet cannot be switched on. Its toggle stays grey with the orange line Complete Stripe onboarding first (Binding). underneath.

Delivery platforms

  1. Open Delivery platforms. Uber Eats and DoorDash each show a Not connected badge until you link them.
  2. Enter the Store ID and API Key the platform issued you and click Connect. Once connected, that platform's orders arrive in your back office.