NexPOS Merchant
Merchant Admin — the back office behind the counter
Catalogue, stock, orders, members, promotions and reports for every branch you run, in a browser, from anywhere.
Nothing is rung up here. This is where you look it up afterwards — what sold, what it cost you, who bought it, and what is left on the shelf.
All shops combined, or one branch — the same screen either way.
The morning check, on one screen
Open the dashboard and you have the answer to how did we do and what needs attention. Orders, gross, refunds and net across every branch combined, or one branch on its own, with the day's shape and what carried it.
- Average order value, GST, stock count and stock value at cost
- Daily sales trend and your top products for the period
- Payment breakdown: received, refunded and netted by method
- Low stock alert — every product at five units or fewer, ready to reorder
Three switches per product: on sale, visible in store, visible online.
A catalogue you can actually load
Prices, costs, barcodes, categories and photos, with separate switches for what shows on the register and what is published to your online store. Coming off another POS or a spreadsheet? Upload the file you already have and map the columns on screen.
- CSV and Excel import with the columns guessed for you and a live preview
- Stock tracking off for the lines you never count
- Add-on categories for toppings and extras, offered at the register
- 18+ flag so the till asks for age verification
- Markdown barcodes for a single near-expiry item, printed and scanned
Count (set to) replaces the figure; the others change it by what you type.
Stock movements with a reason attached
Receive a delivery, write off waste, correct a figure or set it from a count — each as its own movement type, each with a note. Every change is logged, sales included, so a figure that dropped overnight can be traced back to the orders that moved it.
- Stock in, stock out, signed adjustment, or count-to
- Stock on hand and cost per product, per branch
- A full movement log per product, or across the whole list
The detail drawer: totals, line items, what was restocked, and what it was paid with.
Every order, in store and online
Look up any sale from any branch and open the whole record: line items, discounts, surcharge, GST, the member, what was restocked and what it was paid with. Collect payment on an order still open, refund it, or void it.
- In-store and online orders in one place, filtered by branch
- Partial refunds, and voids that restock and return stored value
- Online orders carry delivery details, payment state and settlement state
- Proof of delivery and a timeline on every online order
Set the period once; the other six tabs use it too.
Seven reports over the same period
Set the date range and the store once at the top, and every tab follows. Summary, order-by-order sales, payment by method and acquiring channel, categories, per-item margin, your top twenty, and what you wrote off.
- Presets for today, last 7 days, last 30 days, this month, last month
- Margin and margin % per product and per category
- Wastage with the operator and the reason on every write-off
- CSV export of whatever is on screen, for your accountant
Balances change through top-ups here and through sales at the till.
Members, balances and points
One member list across every branch. Give someone a personal discount or put them in a group that carries one. Top up stored value, spend it or write it off, and read back every movement with its note.
- Search by name, phone or email
- Member groups with a default discount
- Stored-value log per member, newest first
- Points and balances the register already knows about
Discounts above, surcharges below, both per branch.
Promotions that reach past the counter
Order-level discounts and surcharges the cashier can apply, coupon codes for your online store, and Local Offers that put surplus stock or a quiet-hours deal in front of nearby customers.
- Auto-apply a surcharge, or leave it for the cashier to choose
- Coupons with the conditions you set, redeemed at the e-shop checkout
- Flash Deal and Surplus Rescue offers, with pickup redemption by QR or code
- Start and end dates on anything that should not run forever
Binding an account is a prerequisite, not a payment method.
Payments, devices and delivery platforms
Connect the accounts once, then decide what the checkout offers. Card through Stripe, TickTap QR, EzyPay terminals and kiosk — bound in one place, switched on for the e-shop and the register separately.
- A method you have not connected cannot be switched on by mistake
- Choose which terminal methods the cashier sees: card, EFTPOS, wallets, UnionPay
- Uber Eats and DoorDash connected with the store ID and key they issue you
The right-hand column is the health of the integration: last run, what posted, what did not.
Post the day's takings to your accounts
Paid orders can go into your own accounting system as tax invoices, in real time, once a night, or only when you ask. Nobody re-keys the takings, and you can see what posted and what did not.
- Odoo supported today, with orders, catalogue and customers each optional
- One invoice per order, or one combined invoice per store per day
- Test the connection before you save it
- Recent failures listed with the reason, and a retry button
Set up once, then left alone
The structure the rest of the system hangs off. Most of it is a first-week job.
Branches
Every product, price, stock figure and table plan belongs to a branch. Add stores as you open them; the dashboard and reports combine them.
Manager logins
Give a store manager their own account into the back office and the till, scoped to their branch and nothing else.
Your online store
Store name, address, theme, opening switch, delivery and pickup, and one markup that lifts online prices above shelf prices across the branch.
Tables and areas
Lay the room out once — zones, table numbers and seats — and the cashier taps it on the board.
Categories
Shared across branches, ordered the way you want them on the cashier's grid, with add-on-only categories for extras.
Suppliers
Your own supplier list, merchant-wide or per store, ready for staff raising a purchase in the app.
Twenty chapters, one per job
The back office manual covers every page here, in order, with the same screenshots — from creating your branches to working the accounting failure list.
Guides
Learn the Merchant Admin
Step-by-step help, with the real screens as they appear.
Bring us your current merchant statement
Send it over and we will tell you what you would be paying on EzyBill. If we cannot beat what you are on, we will say so.